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RPA Use Cases

You can use RPA to automate virtually any rules-based process—to increase the speed and accuracy of manual processes, or to integrate systems without programming. Not sure where to start? Here's an industry-by industry  list of RPA examples for inspiration.


Cross-Industry RPA Use Cases

  • Non-invasive application integration
  • Server/application monitoring
  • Installations, updates, and migrations
  • Report compilation and distribution
  • Data consolidation and cleanup
  • Data entry, updating, migration
  • Invoice creation/collection and distribution
  • User setup and configuration

Telecom and Media 

  • Service requests
  • Customer onboarding
  • Network management

Financial and Insurance 

  • Account creation and management
  • Processing applications and claims
  • Governance activities (e.g., KYC, fraud)


Industrial and Manufacturing 

  • Payroll processing
  • Order processing
  • Supply chain management



  • Demand-supply planning
  • Contract monitoring and enforcement
  • Work order management




  • Audit compliance
  • Payment and invoicing
  • Vendor onboarding


Public Sector

  • Policy compliance
  • Document handling and validation
  • Form processing

Health and Life Sciences

  • Member enrollment
  • Medical billing
  • Customer data management



  • Returns processes
  • Product categorization
  • Inventory management

RPA Example: Onboarding New Employees 


RPA Example: Procurement RFQs


RPA Example: System Monitoring 


Recommended RPA Resources

An analyst's perspective on how to get started with RPA--and the fast track from test automation.

Gartner's recommendations for selecting an RPA tool.

Why resilient RPA is critical, and how Tricentis RPA delivers exceptional resilience.